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Boring stuff the terms and conditions

Terms and Conditions

1. Introduction Welcome to Polar Or Bear LTD ("the Company"). By placing an order with us, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our website, services, and any transactions you engage in with the Company. If you do not agree to these terms, please refrain from placing an order.

2. General Information Polar Or Bear LTD is a bespoke clothing retailer specializing in made-to-order apparel. Our business model ensures each garment is custom-produced to reduce waste and meet specific customer preferences. As such, our policies reflect this bespoke nature.

3. Orders and Acceptance a. Orders are only accepted upon receipt of full payment. b. Once an order is placed, it cannot be modified or canceled due to the bespoke nature of our products. c. You are responsible for ensuring that all details provided at the time of purchase, including measurements, colors, and designs, are accurate.

4. Refunds and Returns Policy a. Polar Or Bear LTD operates a strict no refunds policy unless the product is defective or does not meet the specifications agreed upon at the time of purchase. b. If a product is faulty or materially different from the order placed, customers are entitled to a replacement, repair, or refund as deemed appropriate by the Company. c. All return requests must be made within 14 days of receiving the item. Proof of purchase and detailed documentation of the fault (e.g., photographs or descriptions) must accompany the request. d. Products must be returned in their original, unworn, and unwashed condition.

5. Statutory Rights Nothing in these terms and conditions affects your statutory rights under applicable consumer protection laws. If an item is found to be faulty, you retain the right to a remedy under these laws, which may include repair, replacement, or refund.

6. Delivery a. Delivery timelines provided are estimates and may vary due to external factors such as supply chain delays or unforeseen events. b. Customers are responsible for providing accurate delivery details. The Company is not liable for delays or failures in delivery due to incorrect or incomplete information provided by the customer.

7. Liability a. The Company’s liability for any claim related to your order, whether in contract, tort, or otherwise, shall not exceed the value of the order. b. The Company is not responsible for indirect or consequential losses, including but not limited to loss of income, profits, or reputation.

8. Intellectual Property All designs, branding, and materials on our website or provided by the Company remain the property of Polar Or Bear LTD. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Privacy and Data Protection Your personal data is collected and processed in accordance with applicable data protection laws. Please review our Privacy Policy for more information.

10. Governing Law These terms and conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], and any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

11. Amendments Polar Or Bear LTD reserves the right to amend these terms and conditions at any time without prior notice. Customers are advised to review the terms periodically for updates.

12. Contact Information For any questions or concerns regarding these terms, please contact us:

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